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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike tounget

March 13, 2023

5  out of  5 rating by mike tounget
"Great agent to do business with. Friendly and helpful. Thanks Heidi and Anna."

Robert Budewig

March 10, 2023

5  out of  5 rating by Robert Budewig
"They're very professional and willing to help any way they can. I would recommend them to everyone."

Barbara Ranallo

February 28, 2023

5  out of  5 rating by Barbara Ranallo
"I’ve been with State Farm over 25 years. Always have good customer service especially with Anna. If I need to make a claim they are prompt and informative"

Melgonz 20

February 28, 2023

5  out of  5 rating by Melgonz 20
"Very thankful for my friendly agency for being there for me and family as needed. I went in to get policy information Ana, Mercedes and the whole staff were all there to greet me and willing assist my insurance needs. Much appreciative of Heidi Douma Agency !!"

sabrina lee

February 24, 2023

5  out of  5 rating by sabrina lee
"Agent at State Farm was very helpful. They were friendly and courteous. They helped us find good auto insurance policy in a short time. Thank you."

shawn pennington

February 23, 2023

5  out of  5 rating by shawn pennington
"Anna was wonderful to deal witb"

Abbey McDaniel

February 23, 2023

5  out of  5 rating by Abbey McDaniel
"Mercedes, the agent who assisted me, and all of Heidi Douma -State Farm Insurance firm is truly the best. Mercedes was amazing with time management and promptness when it came to calling me in regards to my renter’s insurance. She was very knowledgeable and trustworthy. There was not one thing that I did not understand or feel was not correct in my policy. I am very grateful for Mercedes, Heidi and the rest of the team for their amazing job on all insurance coverages I use through them. They make the process completely understandable and timeless. I would recommend their firm to any and all."

Monica Charles

February 14, 2023

5  out of  5 rating by Monica Charles
"AJ was very very helpful with me and explained everything I needed to know . Very excellent customer care."

DeDe Whan

February 13, 2023

5  out of  5 rating by DeDe Whan
"Everyone is so helpful. I know I can call Anna about all my questions and concerns"

Cappy Sanders

February 8, 2023

5  out of  5 rating by Cappy Sanders
"We have several homes and I want y’all to know when ever I have a question about something, they are right on top of it. I am always made to feel like it is not a problem or it takes to much time. We changed from Alstate because they would act unprofessional that is not the case here."

Joni Delaney

February 8, 2023

5  out of  5 rating by Joni Delaney
"I Love Heidi State Farm they are always so helpful!!"


February 2, 2023

5  out of  5 rating by Kerysh
"I always have great customer service everytime I have needed to speak with an agent. Mercedes is the usual person assisting me and is always so kind and helpful and quick to resolve everything. My aunt is with State Farm and has amazing contact with her agent as well. Thank you for all y’all do!"

Araceli Hernandez

January 25, 2023

5  out of  5 rating by Araceli Hernandez
"I was given very good customer service... more than what I expected... thank you"

Tyreek Rubin

January 24, 2023

5  out of  5 rating by Tyreek Rubin
"Very nice and polite and gave me all the information I needed before actually making the purchase!"

Kylah Rose

January 14, 2023

5  out of  5 rating by Kylah Rose
"We were shopping for new auto insurance because we were with GEICO and our rates went up tremendously when I received a quote from State Farm! I called Heidi Douma about the quote I was given and they were so helpful, friendly, understanding and answered all of my questions! They explained everything very thoroughly so that I understood all the details about my policy. I highly recommend Heidi Douma and her staff if you are shopping around for new auto and home insurance!"

William Cowden

January 7, 2023

5  out of  5 rating by William Cowden
"I have been a customer of Heidi Douma State Farm for over a decade and they have never let me down. Always Great service with a smile! Ask for Anna! She's The Best!"

Shay Fleming

January 3, 2023

5  out of  5 rating by Shay Fleming
"She was super helpful, and it took less than 30 minutes for a quote and to get everything set up!"

Bob Bailey

November 20, 2022

5  out of  5 rating by Bob Bailey
"Great friendly service and competitive prices"

Xiomara Wagner

November 18, 2022

5  out of  5 rating by Xiomara Wagner
"Kara, was quick to respond answered all my questions. Love dealing with the staff. Hiedi Douma State Farm is the place to go for all insurance needs."

Karen Page

November 18, 2022

5  out of  5 rating by Karen Page
"Great place. Knowledgeable, caring, & friendly staff. They are always willing to help you get the best insurance for the best price.😁 We've been with State Farm for over 40 years. We have never been disappointed."

David Roberson

November 15, 2022

5  out of  5 rating by David Roberson
"Couldn’t ask for a better place, this place is amazing!!! Continues to save me money, y’all are awesome!!! Thank You!!"

Shy Bunnie

November 10, 2022

5  out of  5 rating by Shy Bunnie
"They assisted me greatly being brand new to the area."

Roger Knickerbocker

October 31, 2022

5  out of  5 rating by Roger Knickerbocker
"Very professional and courteous"

Laura Rowoldt

October 18, 2022

4  out of  5 rating by Laura Rowoldt
"Everytime I have needed anything they have been there for me . Thanks ."

Pascual Mendoza

October 4, 2022

5  out of  5 rating by Pascual Mendoza
"Outstanding professional support every time I have had questions or claims on any type of problems, we are extremely satisfied , we have been with your company for almost 40 years without any problems, we intend to continue and recommend very highly our current agent/office , Dr and ‘Mrs Pascual Mendoza"