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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Thompson

June 19, 2026

5  out of  5
rating by Nathan Thompson
"Great customer service and gave me the hook up with a plan 👍🏼"
We responded:
"Thank you for your review! We’re glad you received great customer service and that our team was able to recommend the right plan for you. We truly appreciate your support and look forward to serving you again."
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Rosalinda Galindo

June 10, 2026

5  out of  5
rating by Rosalinda Galindo
"Anessa is amazing! She will always figure it out."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear about your experience with Anessa—she genuinely enjoys helping people and always goes the extra mile to find a solution. We truly appreciate your support—please don’t hesitate to reach out anytime you need help."
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Janae Zuniga

June 8, 2026

5  out of  5
rating by Janae Zuniga
"Ruby was great! She answered all questions, followed up and went above and beyond! Highly recommend."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Ruby was great—answering all your questions, following up, and going above and beyond. We truly appreciate your recommendation and look forward to serving you again!"
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Gabriela Munoz Ortiz

June 2, 2026

5  out of  5
rating by Gabriela Munoz Ortiz
"Ruby from the Heidi Douma State Farm Insurance Agency was of great help!! She made the process feel easy and even reached out to my former agent out of state for me. Thank you!"
We responded:
"Thank you so much for your wonderful review! We're so glad to hear Ruby was such a help and made everything feel easy for you. We truly appreciate your trust in our office—please don’t hesitate to reach out anytime."
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Rebecca Accardi

June 1, 2026

5  out of  5
rating by Rebecca Accardi
"I had the pleasure of doing business today with Anna! She’s an amazing asset to your company! She went above and beyond with her customer experience today and really made me feel seen and appreciated as a customer of State Farm"
We responded:
"Thank you so much for your kind words! We’re really grateful you took the time to share your experience. I’m so happy to hear that Anna made you feel seen and appreciated—she truly cares about giving great customer service and going above and beyond. We’ll be sure to pass along your feedback to her. Thank you again for choosing State Farm—we appreciate you!"
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Rebecca Lynn

June 1, 2026

5  out of  5
rating by Rebecca Lynn
"Anna and Ruby are the best agents I’ve ever worked with! They went above and beyond for me. I highly recommend them ! Thank you so much ladies!"
We responded:
"Thank you so much for taking the time to leave such an awesome review! We’re thrilled to hear that Anna and Ruby went above and beyond for you and that you’d highly recommend them. We’re so happy you're part of our State Farm family—we’re always here if you need anything."
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Carla

May 29, 2026

5  out of  5
rating by Carla
"State Farm was the most knowledgeable and easy to work with insurance that I talked to. I got the best coverage also for the best price for home and auto. Angelica worked it all out for me and made sure I understood every detail. I highly recommend them!"
We responded:
"We truly appreciate your kind words! It’s great to hear that Angelica was knowledgeable, made the process simple, and took the time to explain everything clearly. We’re also happy you found the right coverage for both home and auto insurance at a great price. Thank you for recommending our office—we’re honored to help!"
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Troy Johnston

May 29, 2026

5  out of  5
rating by Troy Johnston
"Very friendly, knowledgeable and very helpful. Would recommend Angelica 10/10."
We responded:
"Thank you for the wonderful review! We’re so happy to hear Angelica was friendly, knowledgeable, and helpful—and that you’d recommend her 10/10. We truly appreciate your support!"
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The Massinator

May 27, 2026

5  out of  5
rating by The Massinator
"The wonderful woman I talked to was Ruby, and she helped me out tremendously and was extremely nice and helpful. I got a really good price for both Auto and Renters insurance, which while covering what I need, it is half the price of my previous insurance. 100% recommend getting these guys, and I'd personally ask for Ruby if I was you. You wouldn't regret it."
We responded:
"Thank you so much for the amazing review. We’re truly glad Ruby was able to help you out and make the process so easy—especially with getting you great coverage for both Auto and Renters at about half the price of what you were paying before. We really appreciate your recommendation, and we’ll definitely make sure Ruby sees this. If you ever need anything, we’re here for you anytime!"
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Carissa Bailey

May 14, 2026

5  out of  5
rating by Carissa Bailey
"Wonderful people! Anessa helped me. She was very patient and kind. Professional and still sweet! The price was better than I found anywhere else with similar coverages. Overall 10 out 10 would recommend! I will be brining my other vehicles and home to Douma State Farm!"
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Luis Garcia

May 1, 2026

5  out of  5
rating by Luis Garcia
"I enjoyed speaking to your employees they were very curtious and very helping explaining everything to me about the ins.I've known Mr Villarreal for a long time My wife Janie worked with his wife & Mike Persona Janie's son use to work with them also."
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James Cleveland

April 25, 2026

5  out of  5
rating by James Cleveland
"Very professional and helpful. Went the extra mile to make sure I understood my policy coverage and to get me the coverage I needed. Made me feel like I wasn't just a number."
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kathy hatfield

April 24, 2026

5  out of  5
rating by kathy hatfield
"Ruby was such a joy to talk with, she gave me the quote for my auto insurance and made a drastic change in premiums I was currently paying! She was very friendly and I think she represented State Farm as one of the best costumer representatives in their firm!"
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Rafael Alfonso Loya perea

April 23, 2026

5  out of  5
rating by Rafael Alfonso Loya perea
"gracias a Angelica por su excelente servicio me ayudó mucho en el presupuesto para mi seguro de vida me encantó su trato hace un excelente trabajo gracias"
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Kendra Martinez

April 20, 2026

5  out of  5
rating by Kendra Martinez
"Ruby was so helpful while getting an auto quote! Very compassionate with my situation. Literal life saver 💖"
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Emma Jean Lawdermilk

April 20, 2026

5  out of  5
rating by Emma Jean Lawdermilk
"The team at State Farm is great! Anna is very knowledgeable and very thorough about providing information for my insurance needs"
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Richard Guerrero

April 20, 2026

5  out of  5
rating by Richard Guerrero
"I call Heidi Douma State Farm Insurance and Anessa answer the phone she was very professional courteous and diligent and answer my question. Thanks Sincerely Mr.Guerrero"
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Andrew R.

April 17, 2026

5  out of  5
rating by Andrew R.
"angelica is amazing! a professional truly through and through. so glad to be doing business with state farm thanks to her!"
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Angelica provided you with such professional and thorough service. It’s our pleasure to have you as a valued customer, and we look forward to serving you for years to come!"
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Monica Charles

April 16, 2026

5  out of  5
rating by Monica Charles
"I had an accident and needed some advice and consultation with insurance agent. Greeted to a warm and friendly atmosphere provided by Ms Ruby. I consulted with Anna Smith. She was very helpful and knowledgeable as to what steps I needed to take with my claim. Walked me through on a few. I am glad I chose Heidi Douma State Farm Agency. They are very helpful and friendly."
We responded:
"Thank you so much for taking the time to share your experience with us. We're so glad that Ruby and Anna were able to provide the support and guidance you needed during such a difficult time. We know accidents can be stressful, and it means a lot to hear that our team made the process easier for you. We truly appreciate you choosing Heidi Douma State Farm and are always here if you need anything at all."
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Lisa Harness

April 14, 2026

5  out of  5
rating by Lisa Harness
"The staff was friendly and informative. They handled everything perfectly"
We responded:
"Thank you for your kind words! We're so glad we were able to help you and get everything taken care of. We appreciate your feedback and look forward to serving you again!"
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Mikaela Vasquez

April 3, 2026

5  out of  5
rating by Mikaela Vasquez
"Great customer service!! Made me feel welcome and understood."
We responded:
"Thank you so much for your amazing review. We are thrilled to know you had such a positive experience with our office. We appreciate your support and look forward to assisting you again in the future."
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ronda kincheloe

April 2, 2026

5  out of  5
rating by ronda kincheloe
"I appreciate how friendly everyone especially Anna in helping me with my claim. I would highly recommend. They always go above and beyond in helping me with any of my needs Love those ladies ❤️"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Anna and the team were able to provide you with friendly and dedicated support throughout your claim process. It’s our pleasure to go above and beyond for our clients, and we truly appreciate your trust and feedback. We look forward to assisting you with any future needs!"
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Cali Laurenzana

March 26, 2026

5  out of  5
rating by Cali Laurenzana
"Coverage is awesome!! Anna and Heidi are both great to work with!! Super friendly!!!"
We responded:
"Thank you so much Cali! We absolutely love working with you and appreciate your loyalty all these years. If you need anything else, we're always here to help!"
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Angela Fuentes

March 26, 2026

5  out of  5
rating by Angela Fuentes
"Great customer service! Everyone in the office is so helpful with your I Insurance needs."
We responded:
"Thank you so much for your thoughtful review! It means a lot to hear that everyone in our office has been helpful with your insurance needs. We're grateful for your trust and are always here to support you whenever you need us!"
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Donald Peterson

March 23, 2026

5  out of  5
rating by Donald Peterson
"Great and fast process to acquire vehicle insurance."
We responded:
"Thank you for your positive feedback! We're glad to hear that you were pleased with our process to acquire auto insurance. If you need any further assistance, please feel free to reach out."