State Farm® Insurance Agent Heidi Douma

"Excellent and very friendly service, a pleasure to work with."

"Love working with Heidi Doumas Office. Anna is always very helpful and responsive to ALL my needs. Can't ask for a better agent."

"AJ was great!!!"

"State Farm saved me nearly 70.00 on my two vehicles. They were quick an courteous over the phone an had me with insurance cards within minutes of paying my monthly premiums. Thank you State Farm"

"Staff is always professional and knowledgeable. Always eager to assist whatever the problem."

"I have been with Heidi Douma - State Farm Insurance for over 15 years. They offer High Quality Customer Service and Excellent Professionalism. The Staff are not only Knowledgeable, Easy-to-Work-With; but are Exceptionally Personable. Those qualities are extremely rare in this day in age."

"This is definitely worth sharing 😊 I called State Farm to tell them that I have moved. I have been with State Farm forever. Taygan was the one who answered my call. She was absolutely amazing. It was so refreshing to hear how she professionally took care of me. Wonderful on the phone. This is the reason I have stayed on with State Farm because of employees like Taygon🥰"

"Great service. My agent, AJ was super helpful and the RV rates are great."

"Our last insurance company canceled our policy without letting us know, so we called State Farm. Taygan was our representative and she worked extremely hard to help us find the best policies and rates. This is the best customer service I’ve ever had and was very pleased with our rates. Definitely reach out if you’re looking to switch insurance companies!"

"Mercedes was very helpful! Excellent customer service!"

"Mercedes was able to assist quickly and was very helpful"

"Although we live in Abilene we prefer this San Angelo office. The staff have always been friendly and very helpful."

"Thank you very helpful."

"All caring individuals."

"Wonderful customer service!"

"I’ve been with Statefarm in Kansas for many years. We are moving to Texas here soon and I was able to get my new policy set up with Taygan over the phone. She was extremely helpful, friendly and had my policy set up quickly. Happy to have found a great agent and office."

"We are extremely happy with Mercedes. She is professional but also down to earth and a joy to talk to and work with for our insurance needs! Everyone in the office is always so friendly and helpful."

"AJ did a great job renewing my policy with changes we discussed. Very easy and uneventful."

"They get back with you promptly when you email, plus they help with any issues be it logging in online to finding new quotes. AJ is very helpful and courteous, and I can see why this office is doing as great as they are with competent staff like AJ."

"It was great to see extended State Farm Family, they greet you as soon as you walk in the door, answer any questions you have, our experience with them for many years has always been exceptional and always welcoming. Thank you all for being there anytime we need you!!"

"Very friendly & nice group of people! They treat you like family!"

"This agency has been exceptional and professional. I would recommend them to anyone."

"I very satisfied with State farm. They have a great customer service staff."

"Great agent to do business with. Friendly and helpful. Thanks Heidi and Anna."